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GSA Emblem Spa Partners
Manufacturer Eucalyptus, shower gels, equipment wipes.
Buy direct from the manufacturer and save!!!

Terms and Conditions

 

At Spa Partners, we pride ourselves on having a fast, efficient service coupled with products of the highest quality.  Any questions or suggestions?  Call us, we’d love to hear from you.

 

How to Order

 

Simply choose the most convenient option:

 

Website Ordering – www.spapartners.com - Fastest and Easiest!

Call: toll free 1-800-243-6772    Fax: 1-973-386-9055

Mail: Spa Partners, 22 DeForest Avenue, E. Hanover, N.J. 07936

 

Payment

 

Credit Card (Visa, Mastercard, Discover Card, & American Express), check in advance, C.O.D. or 30 day net accounts, subject to approval. Past due balances are subject to a 1.5% per month late payment interest rate penalty after the date they become past due.

 

Shipping 

 

Special shipping rates may apply for orders over $450.  For orders under $450, shipping is charged at published UPS/Fedex/Truck rates.  Shipping rates relate to deliveries outside of a vehicle accessible external door.  Internal deliveries are usually not available, especially on larger orders.

 

50/50 rule for orders over $450 – If more than half the order by value is in the premium sector, shipping is free.  Otherwise, if more than half is in the standard range, we discount shipping by 50%.

 

 

 

Premium Range Examples – Most liquid products, except listed below in the Standard Range.

 

Standard Range Examples – Awapuhi Shampoo & Honey Almond Shower Gel, all products packed in 55 gallon drums, all dispensing systems, wipes, various distributed products that are not manufactured on site.

 

 

Warehouses & Logistics

 

 

With four convenient warehouses throughout the country, our service is now even faster and more efficient.  Most customers fall within the one to two day shipping times, with four to seven working days the approximate maximum.  Most orders are shipped the same day by UPS/Fedex or truck.  Note: deliveries may originate from any of our four warehouses, since not all items are stocked in all warehouses.  For further product availability,  please consult our warehouse availability list.   Handling is charged at $2.50 handling per carton.  Air transport is also available, but not for ORM-D products such as aromas, some personal care products, etc.  Air transport must be requested in advance and will be charged at UPS/Fedex published rates. 

 

 

Drums

 

55 and 30 gallon drums are sent via truck and not via UPS/Fedex Ground.  Please ensure that your facility is equipped to handle drums.  Lift gate trucks are available on request and will entail a $48.00 charge, regardless of the order quantity.   Please allow seven business days for drums to leave our facility as they are manufactured to order.  Please contact us with any enquiries.

 

 

Return Policy etc.

 

 

Damaged or defective products or product shortages must be reported in writing within seven days of receipt of goods.  Spa Partners takes no responsibility for product quality or quantity after that date.  Before returning any goods, you must obtain written approval from Spa Partners.  Non-defective liquid products are not returnable due to reasons of health, safety and quality control.  Any legal disputes arising from business transactions will be heard in the Morris County Court of Morristown, New Jersey.   Dispensing systems are guaranteed for 1 year and generally are only for use with Spa Partners liquid or wipes products.  All returns of non-defective products will entail a 20 to 50% restocking charge, depending upon the condition of the products upon return. Spa Partners reserves the right to refuse the return of any non-defective products that were ordered by the customer.   Spa Partners provides products to leisure establishments and institutions and we may not be able to accommodate orders from individuals.

 

 

Dispensers

 

Spa Partners generally sell our dispensers to customers who use our products that go into them.  We may limit the number of dispensers available to a customer depending upon the quantity of liquid or wipes products ordered.  Please enquire for further details on Gold and Silver Memberships.  Custom logo printing is available and will entail a nominal artwork and printing charge.   Please allow two weeks for processing.